TERMS AND CONDITIONS

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PRICES, DEPOSITS, PAYMENTS

• Prices shown are per person, in euro currency
• Payments are accepted by Visa, MasterCard. Amex credit cards are subject to an additional fee of 2%
• A first deposit of 10 % of the total price of the tour is due at the moment of booking
• A second deposit of 25 % of the total price of the tour is due no later than 120 days prior to tour start
• Balance payments are due 60 days prior to tour start

CANCELLATIONS AND REFUNDS 

• In the unlikely event that we would cancel your tour, you would be entitled to a 100 % refund within 2 weeks after the tour's cancellation

- If you cancel your tour reservation for any reason:

Deposits

• 10 % non-refundable
• 50 % refundable up until 120 days prior to tour start date
• 100 % non-refundable less than 120 days prior to tour start date

Balance payments

• 100 % refundable 60 days or more prior to tour start date
• 50 % refundable 60 to 31 days prior to tour start date
• no refund 30 days or less prior to tour start date

Physician documented emergency medical reasons or police documented cases of accident, flood, fire or crime are required for refunds.

We do not provide refunds for: non-medical personal problems; air carrier delays or cancellations; inability to obtain passports; business problems or emergencies; etc.

INSURANCE 

• We suggest you to purchase your own travel insurance providing cancellation coverage, airline tickets, trip delay, lost luggage or any potential medical expenses. It is not possible for JustMyTour to provide protection coverage of any sort and you agree to buy insurance or travel at your own risk. Please, refer to this website for more information regarding travel insurance: www.insuremytrip.com

NOT INCLUDED

• Air transportation, meals not listed as "included", room service, phone calls, etc. are not included. Your additional expenses will be for non-included meals, personal sightseeing or shopping and some tipping as listed below.

SHORE EXCURSIONS

Booking

• A deposit of  25 % of the tour cost is required to secure your reservation. Balance is due 30 days before the tour start
• We accept payment by Visa and MasterCard. Amex cards (2 % fee)

Cancellation policy

• Tours are refundable up to 15 days before the scheduled departure
• Skip-the-line tickets to monuments & attractions are not refundable
• No charge if your ship will not dock in port due to unforeseen circumstances (weather conditions, itinerary change, etc.)

TOUR CHANGES 

• Delays or itinerary changes caused by strikes, bad weather, traffic, or other unforeseen circumstances are beyond our control and we are not obliged to pay guests compensation

LIMITATION OF LIABILITY 

• No responsibility is accepted for any loss, expense, accident, injury, or damage to any person or property due to the actions or omissions of any person, or any cause, including but not limited to acts of God, acts of terrorism, war, strikes, defects in machinery, breakdown of equipment, weather, quarantine, negligence, loss of baggage, or other causes beyond our control, such losses being the responsibility of the guest

PRIVACY POLICY

• Any and all information submitted to us by you is held in strict confidence. Your name, address, phone number, email address, tour inquiry or purchase information will be used by JustMyTour only and not shared with any third parties